Privacy Policy

This Privacy Policy describes how vanesajuez.com (the "Site" or "we" or "us") collects, uses and discloses your Personal Information when you visit or make a purchase on the Site.When you visit the Site, we collect certain information about your device, your interaction with the Site and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information listed below) as "Personal Information". Please see the list below for more information about what Personal Information we collect and why.Device InformationExamples of Personal Information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize the Site. Collection Source: Collected automatically when you access our Site using cookies, log files, web beacons, tags or pixels [ADD OR SUBTRACT ANY OTHER TRACKING TECHNOLOGY USED].Disclosure for Marketing Purposes: Shared with our processor Shopify [ADD ANY OTHER PROVIDER WITH WHICH THIS INFORMATION IS SHARED].Order informationExamples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers [INSERT ANY OTHER PAYMENT TYPE ACCEPTED]), email address and phone number. Purpose of collection: to provide you with products or services to fulfil our contract, process your payment information, arrange for shipping and provide you with invoices and/or order confirmations, communicate with you, review our orders for potential risk or fraud and, where consistent with preferences you have shared with us, provide you with information or advertising related to our products or services.Collection source: collected from you.Disclosure for marketing purposes: shared with our processor Shopify [INSERT ANY OTHER SUPPLIER WITH WHICH YOU SHARE THIS INFORMATION. E.G. SALES CHANNELS, PAYMENT GATEWAYS, SHIPPING AND FULFILMENT APPLICATIONS].Customer Service InformationExamples of personal information collected: [AMENDMENTS TO THE ABOVE INFORMATION OR ADDITIONAL INFORMATION AS REQUIRED].Purpose of collection: to provide customer support.Source of collection: collected from you.Disclosure for marketing purposes: [ADD ANY PROVIDER USED TO PROVIDE CUSTOMER SUPPORT].INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LIST] [INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LIST].[INSERT THE FOLLOWING SECTION IF AN AGE RESTRICTION IS REQUIRED] [INSERT THE FOLLOWING SECTION IF AN AGE RESTRICTION IS REQUIRED].MINORSThe Site is not intended for persons under [INSERT AGE]. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at the address below to request deletion.SHARING PERSONAL INFORMATIONWe share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:We use Shopify to power our online shop. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.Podemos share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to protect our rights. [INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS] [INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS].[INCLUDE THE FOLLOWING SECTION IF YOU USE REMARKETING OR TARGETED ADVERTISING]BEHAVIOURAL ADVERTISINGAs described above, we use your personal data to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:[INSERT IF APPLICABLE] We use Google Analytics to help us understand how our customers use the Site. You can learn more about Google's use of your personal information here: https://policies.google.com/privacy?hl=en.You. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. [INSERT IF YOU USE A THIRD PARTY MARKETING APPLICATION THAT COLLECTS INFORMATION ABOUT SHOPPER ACTIVITY ON YOUR SITE] We share information about your use of the Site, your purchases and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to, depending on your location). [INSERT OTHER ADVERTISING SERVICES USED] [INSERT OTHER ADVERTISING SERVICES USED].For more information on how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.You can opt out of targeted advertising:[INCLUDE THE OPT-OUT LINKS FOR THE SERVICES USED. THE MOST COMMON LINKS ARE:FACEBOOK - https://www.facebook.com/settings/?tab=adsGOOGLE - https://www.google.com/settings/ads/anonymousBING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.USE OF PERSONAL INFORMATIONWe use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on new products, services and offers.[INCLUDE THE FOLLOWING SECTION IF YOUR SHOP IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE].LEGAL BASISIn accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information on the following legal bases:[INCLUDE ALL THAT APPLY TO YOUR BUSINESS].Your consent;The performance of the contract between you and the Site;Compliance with our legal obligations;To protect your vital interests;To carry out a task in the public interest;For our legitimate interests, which do not override your fundamental rights and freedoms.RETENTIONWhen you place an order through the Site, we will retain your personal information for our records unless you ask us to delete it. For more information about your right of cancellation, please see the "Your Rights" section below.AUTOMATIC DECISION MAKINGIf you are resident in the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), where such decision-making has a legal effect on you or significantly affects you.We [YES/NO] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.Our Shopify processor uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.Services that include elements of automated decision-making include:Temporary denial list of IP addresses associated with repeated failed transactions. This denial list persists for a small number of hours.Temporary denial of credit cards associated with denied IP addresses. This denial list persists for a small number of days.[INCLUDE THE FOLLOWING SECTION ONLY IF YOU SELL PERSONAL INFORMATION AS DEFINED IN THE CALIFORNIA CONSUMER PRIVACY LAW].SALE OF PERSONAL INFORMATIONOur Site sells Personal Information, as defined in the California Consumer Privacy Act of 2018 ("CCPA").[INSERT:CATEGORIES OF INFORMATION SOLD;INSTRUCTIONS ON HOW TO OPT OUT OF THE SALE;IF YOUR COMPANY SELLS INFORMATION OF MINORS (UNDER 16 YEARS OF AGE) AND WHETHER YOU OBTAIN AN AFFIRMATIVE AUTHORIZATION;IF YOU PROVIDE A FINANCIAL INCENTIVE NOT TO SELL INFORMATION, PROVIDE INFORMATION ON WHAT THAT INCENTIVE IS].YOUR RIGHTS[INCLUDE THE FOLLOWING SECTION IF YOUR SHOP IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE].YOUR RIGHTS

[INCLUDE THE FOLLOWING SECTION IF YOUR SHOP IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE].


GDPR
If you reside in the EEA, you have the right to access the personal information we hold about you, to move it to a new service and to request that we correct, update or delete your personal information. If you wish to exercise these rights, please contact us using the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SUBMITTING ACCESS, DELETE, CORRECTION AND DELETION REQUESTS].

Your personal data will initially be processed in Ireland and then transferred outside Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with GDPR, please see Shopify's GDPR White Paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

[INCLUDE THE FOLLOWING SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT].


CCPA
If you are a California resident, you have the right to access the personal information we have about you (also known as the "right to know"), to port it to a new service, and to request that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information below [OR INSERT ALTERNATE INSTRUCTIONS FOR SUBMITTING ACCESS, DELETION, CORRECTION AND PORTING REQUESTS]. If you wish to appoint an authorised agent to submit these requests on your behalf, please contact us at the address below.


COOKIES

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a variety of cookies, including functional cookies, performance cookies, advertising cookies and social media or content cookies. Cookies enhance your browsing experience by enabling the website to remember your actions and preferences (such as login and region selection). This means that you do not have to re-enter this information each time you return to the site or navigate from one page to another. Cookies also provide information about how people use the website, for example, whether they are first time or repeat visitors.

We use the following cookies to optimise your experience on our site and to provide our services.


COOKIES NECESSARY FOR THE OPERATION OF THE SHOP
NameFunction_abUsed in connection with access to the administration._secure_session_idUsed in connection with navigation through the shop.cartUsed in connection with the shopping basket.cart_sigUsed in connection with payment.cart_tsUsed in connection with payment.cart_tsUsed in connection with payment._secure_session_idUsed in connection with navigation through the shop.cartUsed in connection with shopping basket.cart_sigUsed in connection with payment.cart_sigUsed in connection with payment.cart_tsUsed in connection with payment. checkout_tokenUsed in connection with checkout.secretUsed in connection with checkout.secure_customer_sigUsed in connection with customer login.storefront_digestUsed in connection with customer login._shopify_uUsed to facilitate updating customer account information._shopify_uUsed to facilitate updating customer account information._shopify_uUsed to facilitate updating customer account information._shopify_uUsed to facilitate updating customer account information._shopify_uUsed to facilitate updating customer account information._shopify_uUsed to facilitate updating customer account information.
REPORTING AND ANALYSIS
NameFunction_tracking_consentTracking preferences._landing_pageTracking landing pages_orig_referrerShopify analytics_sShopify analytics_sShopify analytics_sShopify analytics_shopify_sa_pShopify analytics related to marketing and referrals_shopify_sa_tShopify analytics related to marketing and referrals_shopify_yShopify analytics_yShopify analytics_yShopify_yShopify analytics
[INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES YOU USE].

How long a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in a number of ways. Please note that deleting or blocking cookies may adversely affect your user experience and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept them through your browser controls, which can usually be found in the "Tools" or "Preferences" menu of your browser. You can find more information on how to modify your browser settings or how to block, manage or filter cookies in your browser's help file or through sites such as www.allaboutcookies.org.Also, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioural Advertising" section above.DO NOT TRACKPlease note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and use practices when we detect such a signal from your browser.CHANGESWe may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.CONTACTFor more information about our privacy practices, if you have questions, or if you would like to file a complaint, please contact us by email at [email address] or by mail using the details below:Vanesa Juez, Carrer Provenza 60, 08029, Barcelona, SpainLast updated: [DATE].If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [ADD CONTACT INFORMATION OR THE WEBSITE OF THE DATA PROTECTION AUTHORITY IN YOUR JURISDICTION. FOR EXAMPLE: https://ico.org.uk/make-a-complaint/]